Frequently Asked Questions

Welcome to the FAQ section for our fintech payment company! Here, you’ll find answers to some common questions about our services. If you have any additional inquiries, please don’t hesitate to ask us

What services does Figours offer?

Figours offers a range of services, including merchant/e- commerce payment gateway/links, invoices and Expense management, Digital accounts and lots more. We aim to provide secure, efficient, and convenient payment solutions for businesses and individuals.

How can I sign up for your services?
To sign up for our services, you can visit our website and follow the registration process. You may need to provide some basic information about yourself or your business, depending on the type of service you require. Our registration process is designed to be quick and user-friendly.
Is your payment platform secure?

Yes, security is one of our top priorities. We implement robust security measures to protect your sensitive information. Our payment platform employs encryption techniques, tokenization, and other industry-standard security practices to ensure the safety of your transactions and data.

What types of businesses do you cater to?

We cater to various types of businesses, including e-commerce stores, retail establishments, service providers, subscription-based businesses, and more. Our payment solutions are designed to be flexible and adaptable to different industries. Whether you run a small startup or a large enterprise, we strive to meet your payment processing needs.

Can I integrate your payment solution with my existing business software?
Yes, we provide integration options with popular business software and e-commerce platforms. Depending on your requirements, we may offer plugins, APIs, or developer documentation to help you seamlessly integrate our payment solution into your existing systems. Integration details can be found on our website or by contacting our technical support team.
How long does it take to receive funds from transactions?

The time it takes to receive funds from transactions can vary depending on various factors, such as the payment method used and beneficiary’s location. In general, we strive to provide a timely settlement of funds, usually within 24hrs to 3 business days depending on these factors. For more detailed information, please contact our support team.

Are there any setup fees or monthly charges?
There are no set up fees or monthly charges.
Do you offer customer support?

Absolutely! We have a dedicated customer support team available to assist you with any questions or issues you may encounter. You can reach out to our support team through various channels, such as email and phone. We aim to provide timely and helpful support to ensure a smooth experience for our customers.

What are the transaction limits on your platform?

Transaction limits can vary depending on several factors, including your account type, business model, and compliance requirements. We strive to accommodate a wide range of transaction volumes, from small to large businesses. For specific information about transaction limits, it’s best to consult our support team.
These are just a few frequently asked questions. If you have any further inquiries or need additional assistance, kindly contact us via email or phone and we will be very happy to assist.

Still have questions?

If you can’t find answers to your questions in our FAQ section, you can always contact us. We will get back to you shortly.

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