PRIVACY NOTICE

What is this Privacy Notice for?

“Figours Innovation “is dedicated to protecting and respecting your privacy. We are committed to being transparent about how we collect, process, share, and manage data about you. Please read this Privacy Notice (“Notice”) to understand the policies, processes, and procedures regarding the processing of your data.

This Notice details the policies of the Company guiding the collection, use, storage, destruction, and disclosure of your data.

The Personal Data we collect

We may collect information from a range of sources and it may relate to any of our products or services we currently provide or may have provided in the past. For us to provide you with a service and to meet your needs, we need to collect personal data. We collect information you provide us via forms, phone calls, and correspondence by mail or emails, as well as social media, where necessary.

The information we collect may include but is not limited to: first, middle, and last name; email address; contact address; bank verification number (BVN), phone number; signature; date of birth; gender, employment details, identification document and other similar contact data; services desired/required and transactions relating to the services.

We may also collect information about you from third parties and other service partners.

What do we use your Data for?

We may process your data for the following purposes:

• To offer and provide our Products and Services tailored to meet your unique needs;
• To fulfill the terms of any service contract(s) you might have with us;
• To improve your service experience with us;
• To conduct our business;
• To manage our relationship with you;
• To comply with Laws and Regulations;
• To check credit history and update credit reports with Credit Bureaus;
• To update your records;
• To develop statistics as may be required;
• To comply with our Internal Policies;
• To communicate with you when necessary and send important news about your account, request your feedback; and
• To deliver advertising to you directly or on our websites, provide updates on special deals and offers that might interest you.

What constitutes your consent?

Where the processing of Personal Data is based on consent, we shall obtain the requisite consent at the time of collection of the Personal Data. In this regard, you consent to the processing of your Data when you access our platforms, or use our services, content, features, technologies, or functions offered on our website or other digital platforms. You can withdraw your consent at any time but such withdrawal will not affect the lawfulness of processing based on consent given before its withdrawal.

Who do we share your Personal Data with?

We respect your privacy and in efforts to provide you with excellent products and services, we limit disclosure of your data with third parties. This is done in line with relevant regulations and laws. We may share your information to provide you with the products or services you have requested.

We may also share your information where we have a public or legal duty to do so, when we need it to conclude regulatory reporting, and when we have requested and received your permission to share it.

How long do we keep your Personal Data?

We will only keep your data for as long as it is necessary for the purposes set out in this Notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Transfer and security of your Personal Data

Save as related to the provision of financial services and meeting legal, regulatory, contractual, and other uses incidental to these, we will not share your data with a third party. Where it becomes necessary to do so, adequate security measures will be taken to protect the information from access by recipients other than those for which it is intended.

Also, we will take reasonable precautions and follow industry best practices to ensure that your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your information and other personal information.

Children’s Privacy

We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Your Privacy Rights

The following rights are available to you under this Notice:

1. Right to be informed: How the Company will use your Data.
2. Right of access: You may at any time request access to your data held by the Company or request that your data be made available to a third party.
3. Right to rectification: You may request to rectify or update your personal data with us at any time.
4. Right to erasure/deletion: You may request that your data be deleted. We may continue to retain such personal data as may be required for compliance with legal, regulatory, or policy requirements.
5. Right to restrict processing: You may restrict the processing of your data by the Company.
6. You may elect to withdraw your consent at any time. Save where there is a legal or operational reason to continue with the processing of your data, the Company shall discontinue the processing of your personal information upon receipt of your notice withdrawing consent. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

Changes to this Privacy Notice

Due to constant changes in technology and regulatory requirements, we may need to change our privacy policy or update this Notice from time to time. Where there are such changes or updates, you will always find the most recent version of our updated privacy policy on this website.

Contact and Communication

If you would like further information on this Notice, or if you wish to contact us, please write us at