Frequently Asked Questions
Welcome to the FAQ section for our fintech payment company! Here, you’ll find answers to some common questions about our services. If you have any additional inquiries, please don’t hesitate to ask us
Figours offers a range of services, including merchant/e- commerce payment gateway/links, invoices and Expense management, Digital accounts and lots more. We aim to provide secure, efficient, and convenient payment solutions for businesses and individuals.
Yes, security is one of our top priorities. We implement robust security measures to protect your sensitive information. Our payment platform employs encryption techniques, tokenization, and other industry-standard security practices to ensure the safety of your transactions and data.
We cater to various types of businesses, including e-commerce stores, retail establishments, service providers, subscription-based businesses, and more. Our payment solutions are designed to be flexible and adaptable to different industries. Whether you run a small startup or a large enterprise, we strive to meet your payment processing needs.
The time it takes to receive funds from transactions can vary depending on various factors, such as the payment method used and beneficiary’s location. In general, we strive to provide a timely settlement of funds, usually within 24hrs to 3 business days depending on these factors. For more detailed information, please contact our support team.
Absolutely! We have a dedicated customer support team available to assist you with any questions or issues you may encounter. You can reach out to our support team through various channels, such as email and phone. We aim to provide timely and helpful support to ensure a smooth experience for our customers.
Transaction limits can vary depending on several factors, including your account type, business model, and compliance requirements. We strive to accommodate a wide range of transaction volumes, from small to large businesses. For specific information about transaction limits, it’s best to consult our support team.
These are just a few frequently asked questions. If you have any further inquiries or need additional assistance, kindly contact us via email or phone and we will be very happy to assist.
Still have questions?
If you can’t find answers to your questions in our FAQ section, you can always contact us. We will get back to you shortly.